Patients are able to self-refer for scans at CDS. However, CDS strongly advises patients to obtain a formal referral from a GP, consultant or appropriate practitioner. This ensures clinical back-up is readily available. Medical Insurance companies usually require a formal referral if scan examination costs are to be covered. We ask patients to make sure they understand what type of ultrasound scan has been requested and are aware of its clinical indication.
Please feel free to contact CDS for a list of scan fees, and please check all relevant costs when making your scan appointment. Our staff are always on hand to assist with any queries prior to your appointment.
Patients are responsible for payment of relevant scan fees at the time of the examination, unless: (i) a Medical Insurance Membership and scan authorisation number are presented beforehand or (ii) prior arrangement has been made with the Practice Manager.
CDS is registered as a provider of ultrasound scanning services for most medical insurance companies. Patients are instructed to contact their insurance company prior to the scan examination in order to obtain authorisation from them. CDS requires an authorisation number and formal referral at the time of the scan examination for patients with medical insurance cover.
All aspects of patient support are important and need to be addressed. Please inform CDS if patients require any special provision or attention for whatever reason.
Patients under the age of 18 years have to be accompanied by a parent or responsible adult.
If scan examinations are sensitive in nature either due to the type of scan requested (e.g. transvaginal pelvic, breast scans etc.) or emotional needs of the patient, please let CDS staff know at any time prior to or during ultrasound examination if a chaperone is needed. The presence of a chaperone is available to all patients for any scan.
CDS scanning practitioners reserve the right to request a chaperone to be present during the scan examination.
Patients are welcome to address any queries regarding their scan to Mrs Ruth Carr, CDS Practice Manager on 020 8732 3072.
CQC REPORT– IMPORTANT PATIENT NOTICE
CDS wishes to state that following discussion with relevant professional bodies and lawyers, we are formally questioning the accuracy and integrity of our latest CQC Report. Patient care and safety remain a priority at CDS and we have an unblemished record in this respect. CDS is recognised worldwide for its clinical work and its involvement in developing and promoting key aspects of modern ultrasound imaging. Despite the wording within the report, Diagnostic Imaging at CDS remains of the highest quality. Clinical consultants, GPs and integrated healthcare professionals who have referred patients to our clinics for many years remain unanimous in their view that CDS is extremely well led and provides excellent patient care.
To date, the CQC has failed to justify what we feel are spurious comments made throughout the report. Nevertheless we are forced to display their ratings. If you wish to discuss any of the above issues, please feel free to contact us directly. The welfare of patients and maintaining openness with them as part of our Duty of Candour responsibilities remains of the utmost importance.